Inbound Customer Support

The delivery of excellent customer care is a critical factor in the success of any organization. Customer service that is efficient, prompt and going beyond expectations will ensure a satisfied, happy and loyal client base, and will attract positive referrals. TZC Customer support, a leading Customer Care Call Center Inbound Services provider with more than 5 years of experience, empowers your business’ customer relationship management efforts through its efficient customer services tailored for your every need.

What is a Customer Service Call Center?

A customer service call center is well equipped to handle large volume telephonic customer requests for a client in a single facility. The contact center mainly routes communications through telephone conversations along with handling customer interactions through live chatting sessions, emails, faxes, etc.

Winning clients by augmenting customer experience is re-emerging as the epicenter of every business strategy. Every company is prompted to engage end users by offering a wide range of high quality solutions to their prospects and customers. A well managed customer support service from a reliable 24 hour support can uniquely position an organization beyond conventional boundaries.

Why is Customer Support Important?

A voice and non-voice based multi-channel can help you business grow significantly by effectively understanding customer needs and providing customized solutions. At TZC, we strive to make a visible difference to your offerings by delivering exceptional customer experience through telephone calls,E-mails, web chatting sessions, SMS, and various other self-service mediums.

Our team of highly professional inbound customer service representatives always makes sure that all your valued customers are deemed cared and respected. We believe in surpassing their expectations in every interaction.

Why Outsource Customer Support Services to TZC Customer Support?

• Prompt Query Resolution: Our live operators are proficient at accurately handling all the dilemmas your customers are fiddling with in minimal time. We guarantee zero call waiting time with maximum results.

• Superior Client Engagement: We follow empathetic approach to engross your customers and develop long term relationship with your company.

• Fast Turn-around-time: Our specialized team has years of expertise and proven track record in quickly handling and responding to customer response while closely adhering to their daily schedules.

• 24*7 Assistance:We are available round-the-clock to offer your clients pre and post sales support at anytime and from anywhere.

Inbound Call Centre

• Customer Support

• Help Desk Outsourcing

• Inquiry Handling

• Call Answering

• Toll Free Services

• Product Information Request

Web Enabled

• Order Taking

• Billing Queries

• Email Support

• Chat Support